Workflow Core
The central nervous system for case flow through your dental lab. Define departments, products, and task sequences. Import cases from Magic Touch CSV exports, track tasks across departments, visualize capacity bottlenecks, and coordinate workload distribution — all in real-time with interactive visualizations.
Department Configuration
Define every department in your lab's physical flow — from Front Office through Digital, Milling, Printing, and Finishing. Each department has a flow order, color coding, daily capacity limits, and active status.
Department creation with name, description, and flow order position
Color coding for instant visual identification across all views
Daily capacity limits for workload and bottleneck detection
Active/inactive toggle for seasonal or project-based departments
Drag-and-drop reordering to match your physical lab layout
Product & Task Step Registry
Register every product type your lab produces, then define the ordered sequence of task steps each product must follow. Link each step to a department and specify expected duration for scheduling.
Product registry with name, product ID, method, and description
Task step sequences with numbered ordering per product
Department assignment per task step for routing
Expected duration hours for capacity planning
Product ID and method matching for Magic Touch integration
Active/inactive management for products and individual steps
CSV Case Import
Import case data directly from Magic Touch CSV exports. The intelligent parser handles multiple date formats, maps columns automatically, and creates structured case records with full task details.
CSV upload with auto-delimiter detection (comma and tab)
Intelligent date parsing supporting 10+ date/time formats
Automatic column mapping from MTS export format
Case creation with product, patient, and date extraction
Task completion state derived from date presence in CSV columns
Duplicate detection and merge handling for re-imports
Interactive Gantt Timeline
Visualize every case's journey through the lab on an interactive Gantt chart. See task sequences, durations, overlaps, and delays at a glance. Drill into any case for detailed task-level information.
Gantt-style timeline with per-case task bars
Color-coded by department for instant visual parsing
Zoom and scroll through date ranges
Task completion indicators with on-time/late detection
Drill-down to individual case details from any timeline bar
Overdue highlighting for tasks past their expected completion
Capacity Heatmap
See department workload versus capacity in a visual heatmap. Identify which departments are over-subscribed, which have spare capacity, and where bottlenecks are forming — before they impact delivery.
Department-by-date heatmap showing demand vs. capacity
Color intensity mapping: green (under capacity) → red (over capacity)
Daily and weekly aggregation modes
Bar and doughnut chart visualizations
Capacity utilization percentages per department
Historical trend data for capacity planning decisions
Coordinator View
A unified view for production coordinators to manage cross-department task flow. Prioritize urgent cases, reassign work between departments, and ensure balanced workload distribution across the lab.
Cross-department task view with filtering and sorting
Priority-based task ordering for urgent case handling
Department workload comparison for balancing decisions
Quick-action buttons for common coordination tasks
Setup page for managing all configuration entities in one place
Multi-Site Support
Manage multiple lab locations within the same organization. Each location has its own configuration, and cases can be tracked as they move between sites.
Location registry with name and active status
Per-location department and capacity configuration
Cross-location case tracking for multi-site operations
Location-based filtering across all workflow views
How it works
The typical workflow from start to finish.
See Workflow Core in action
Every feature is live and production-ready. Let us walk you through how it fits into your lab.