Workflow Core
The central nervous system for case flow through your dental lab. Define departments, products, and task sequences. Import cases from Magic Touch CSV exports, track tasks across departments, visualize capacity bottlenecks, and coordinate workload distribution — all in real-time with interactive visualizations.
Department Configuration
Define every department in your lab's physical flow — from Front Office through Digital, Milling, Printing, and Finishing. Each department has a flow order, color coding, daily capacity limits, and active status.
Department creation with name, description, and flow order position
Color coding for instant visual identification across all views
Daily capacity limits for workload and bottleneck detection
Active/inactive toggle for seasonal or project-based departments
Drag-and-drop reordering to match your physical lab layout
Product & Task Step Registry
Register every product type your lab produces, then define the ordered sequence of task steps each product must follow. Link each step to a department and specify expected duration for scheduling.
Product registry with name, product ID, method, and description
Task step sequences with numbered ordering per product
Department assignment per task step for routing
Expected duration hours for capacity planning
Product ID and method matching for Magic Touch integration
Active/inactive management for products and individual steps
CSV Case Import
Import case data directly from Magic Touch CSV exports. The intelligent parser handles multiple date formats, maps columns automatically, and creates structured case records with full task details.
CSV upload with auto-delimiter detection (comma and tab)
Intelligent date parsing supporting 10+ date/time formats
Automatic column mapping from MTS export format
Case creation with product, patient, and date extraction
Task completion state derived from date presence in CSV columns
Duplicate detection and merge handling for re-imports
Live Monitor Wall Boards
Put the state of the lab on the wall. Live Monitor is a set of always-on boards designed for big screens on the floor — so everyone sees where cases are, where the heat is, and what has to ship today, without asking.
Production Pulse: a live wall board of case flow, built for floor TVs
Lab Map: your floor plan with live case heat per area
To Ship Today: location tiles showing everything due out the door
Updates in real time as cases move through the lab
Runs unattended — set it on a screen and forget it
Capacity Heatmap
See department workload versus capacity in a visual heatmap. Identify which departments are over-subscribed, which have spare capacity, and where bottlenecks are forming — before they impact delivery.
Department-by-date heatmap showing demand vs. capacity
Color intensity mapping: green (under capacity) → red (over capacity)
Daily and weekly aggregation modes
Bar and doughnut chart visualizations
Capacity utilization percentages per department
Historical trend data for capacity planning decisions
Coordinator View
A unified view for production coordinators to manage cross-department task flow. Prioritize urgent cases, reassign work between departments, and ensure balanced workload distribution across the lab.
Cross-department task view with filtering and sorting
Priority-based task ordering for urgent case handling
Department workload comparison for balancing decisions
Quick-action buttons for common coordination tasks
Setup page for managing all configuration entities in one place
Multi-Site Support
Manage multiple lab locations within the same organization. Each location has its own configuration, and cases can be tracked as they move between sites.
Location registry with name and active status
Per-location department and capacity configuration
Cross-location case tracking for multi-site operations
Location-based filtering across all workflow views
How it works
The typical workflow from start to finish.
See Workflow Core in action
Every feature is live and production-ready. Let us walk you through how it fits into your lab.